Report an issue

Report an issue

To report an issue you can submit a ticket using the link below. Please remember to type in your email address correctly to ensure our customer support can get in touch with you promptly.

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    • My game is stuck on loading screen?

      Please force-close the game, clear both the cache and data before relaunching the game. If the issue persists, drop us a message on our Discord channel or submit a ticket on our player support helpdesk.
    • I have a bug/question/complaint/feedback, how do I contact the team?

      You can send us your feedback in our Discord channel.. You can also submit a ticket via our player support helpdesk. Note: When submitting a ticket it would be useful for us if you attach a copy of your Game Log file. The log file is located in the ...